Outsourcing & Support

Edora - Your Preferred Outsourcing Partner

In Edora we are proud to say that we have long-standing and close relationsships with our customers. We consider this to be a natural consequence of their being satisfied with the service and quality we deliver.

We also note with satisfaction, that we have been able to meet the needs of our customers, when they have wanted to outsource part of or their entire IT to us.

The reasons why some of our customers have chosen to outsource their IT to us are many, but the main reason is that they have wanted to focus on their core areas.

Other reasons are:

  • Higher quality
  • Improved risk management
  • Flexibility
  • Access to more and competent IT resources
  • Access to broader knowledge

Oursourcing is typically a strategic choice, and apart from the above advantages, there is also a security in knowing that your IT is in the hands of a professional and stable supplier.

Edora  offers a wide range of outsourcing services, which entails benefits in terms of efficiency and process management:

  • Helpdesk and user support
  • Security
  • Process management
  • Software development and maintenance
  • Architecture
  • Operation and logging of hardware, software, network, i.e.

Outsourcing can also help you control costs and make your operations more streamlined. When you undertake an outsourcing partnership with us, you will have complete transparency with regard to our services as well as quality and costs.

Despite the clear advantages of outsourcing, it is our experience that there may be areas where you have particular advantages in terms of specific skills, and that it is not necessarily a good idea to outsource those. We are also pragmatic enough to recognise that there may be other suppliers who might be better at lifting a specific single task.  In that case, Edora will work in close connection with this supplier to ensure you the best possible overall service.

In general, a close and continuous dialogue is a precondition for creating the best possible results. Thus, your primary contacts at Edoras are people who understand the importance of clear and accurate communication and who are also able to translate IT-related issues to an understandable language.

Our approach to a potential outsourcing partnership is therefore that we begin by offering a review of your entire IT landscape in order to jointly identify areas that might be useful to outsource to Edora.

Are you considering whether an outsourcing partnership can support your needs, please contact us for an informal dialogue.

Lyngby Hovedgade 98 - DK-2800 Kgs. Lyngby - (+45) 70 27 00 10 - edora@edora.dk