Outsourcing & Support
Edora - Your Preferred Outsourcing
Partner
In Edora we are proud to say that we have
long-standing and close relationsships with our customers. We
consider this to be a natural consequence of their being satisfied
with the service and quality we deliver.
We also note with satisfaction, that we have been able to meet
the needs of our customers, when they have wanted to outsource part
of or their entire IT to us.
The reasons why some of our customers have chosen to outsource
their IT to us are many, but the main reason is that they have
wanted to focus on their core areas.
Other reasons are:
- Higher quality
- Improved risk management
- Flexibility
- Access to more and competent IT resources
- Access to broader knowledge
Oursourcing is typically a strategic choice, and apart from the
above advantages, there is also a security in knowing that your IT
is in the hands of a professional and stable supplier.
Edora offers a wide range of outsourcing services, which
entails benefits in terms of efficiency and process management:
- Helpdesk and user support
- Security
- Process management
- Software development and maintenance
- Architecture
- Operation and logging of hardware, software, network, i.e.
Outsourcing can also help you control costs and make your
operations more streamlined. When you undertake an outsourcing
partnership with us, you will have complete transparency with
regard to our services as well as quality and costs.
Despite the
clear advantages of outsourcing, it is our experience that
there may be areas where you have particular advantages in terms of
specific skills,
and that it is
not necessarily a good idea to outsource those. We
are also pragmatic enough to recognise that there may be other suppliers who
might be better at lifting a specific single
task. In that case, Edora will
work in close connection with this supplier to ensure you the best
possible overall service.
In general, a close and continuous
dialogue is a precondition for creating the best
possible results. Thus, your primary contacts at Edoras are people who understand the importance of clear and accurate communication
and who are also able to translate IT-related issues to an understandable language.
Our approach to a potential outsourcing
partnership is
therefore that we
begin by offering
a review of your entire IT landscape in order to jointly identify areas that might be
useful to outsource to Edora.
Are you considering whether an outsourcing partnership
can support your needs, please contact us for an informal
dialogue.